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| 1 |  | contract in integrated delivery systems that are responsible  | 
| 2 |  | for providing or arranging the majority of care, including  | 
| 3 |  | primary care physician services, referrals from primary care  | 
| 4 |  | physicians, diagnostic and treatment services, behavioral  | 
| 5 |  | health services, in-patient and outpatient hospital services,  | 
| 6 |  | dental services, and rehabilitation and long-term care  | 
| 7 |  | services. The Department shall designate or contract for such  | 
| 8 |  | integrated delivery systems (i) to ensure enrollees have a  | 
| 9 |  | choice of systems and of primary care providers within such  | 
| 10 |  | systems; (ii) to ensure that enrollees receive quality care in  | 
| 11 |  | a culturally and linguistically appropriate manner; and (iii)  | 
| 12 |  | to ensure that coordinated care programs meet the diverse  | 
| 13 |  | needs of enrollees with developmental, mental health,  | 
| 14 |  | physical, and age-related disabilities.  | 
| 15 |  |  (b) Payment for such coordinated care shall be based on  | 
| 16 |  | arrangements where the State pays for performance related to  | 
| 17 |  | health care outcomes, the use of evidence-based practices, the  | 
| 18 |  | use of primary care delivered through comprehensive medical  | 
| 19 |  | homes, the use of electronic medical records, and the  | 
| 20 |  | appropriate exchange of health information electronically made  | 
| 21 |  | either on a capitated basis in which a fixed monthly premium  | 
| 22 |  | per recipient is paid and full financial risk is assumed for  | 
| 23 |  | the delivery of services, or through other risk-based payment  | 
| 24 |  | arrangements.  | 
| 25 |  |  (c) To qualify for compliance with this Section, the 50%  | 
| 26 |  | goal shall be achieved by enrolling medical assistance  | 
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| 1 |  | enrollees from each medical assistance enrollment category,  | 
| 2 |  | including parents, children, seniors, and people with  | 
| 3 |  | disabilities to the extent that current State Medicaid payment  | 
| 4 |  | laws would not limit federal matching funds for recipients in  | 
| 5 |  | care coordination programs. In addition, services must be more  | 
| 6 |  | comprehensively defined and more risk shall be assumed than in  | 
| 7 |  | the Department's primary care case management program as of  | 
| 8 |  | January 25, 2011 (the effective date of Public Act 96-1501).  | 
| 9 |  |  (d) The Department shall report to the General Assembly in  | 
| 10 |  | a separate part of its annual medical assistance program  | 
| 11 |  | report, beginning April, 2012 until April, 2016, on the  | 
| 12 |  | progress and implementation of the care coordination program  | 
| 13 |  | initiatives established by the provisions of Public Act  | 
| 14 |  | 96-1501. The Department shall include in its April 2011 report  | 
| 15 |  | a full analysis of federal laws or regulations regarding upper  | 
| 16 |  | payment limitations to providers and the necessary revisions  | 
| 17 |  | or adjustments in rate methodologies and payments to providers  | 
| 18 |  | under this Code that would be necessary to implement  | 
| 19 |  | coordinated care with full financial risk by a party other  | 
| 20 |  | than the Department. 
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| 21 |  |  (e) Integrated Care Program for individuals with chronic  | 
| 22 |  | mental health conditions.  | 
| 23 |  |   (1) The Integrated Care Program shall encompass  | 
| 24 |  |  services administered to recipients of medical assistance  | 
| 25 |  |  under this Article to prevent exacerbations and  | 
| 26 |  |  complications using cost-effective, evidence-based  | 
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| 1 |  |  practice guidelines and mental health management  | 
| 2 |  |  strategies. | 
| 3 |  |   (2) The Department may utilize and expand upon  | 
| 4 |  |  existing contractual arrangements with integrated care  | 
| 5 |  |  plans under the Integrated Care Program for providing the  | 
| 6 |  |  coordinated care provisions of this Section. | 
| 7 |  |   (3) Payment for such coordinated care shall be based  | 
| 8 |  |  on arrangements where the State pays for performance  | 
| 9 |  |  related to mental health outcomes on a capitated basis in  | 
| 10 |  |  which a fixed monthly premium per recipient is paid and  | 
| 11 |  |  full financial risk is assumed for the delivery of  | 
| 12 |  |  services, or through other risk-based payment arrangements  | 
| 13 |  |  such as provider-based care coordination. | 
| 14 |  |   (4) The Department shall examine whether chronic  | 
| 15 |  |  mental health management programs and services for  | 
| 16 |  |  recipients with specific chronic mental health conditions  | 
| 17 |  |  do any or all of the following:  | 
| 18 |  |    (A) Improve the patient's overall mental health in  | 
| 19 |  |  a more expeditious and cost-effective manner. | 
| 20 |  |    (B) Lower costs in other aspects of the medical  | 
| 21 |  |  assistance program, such as hospital admissions,  | 
| 22 |  |  emergency room visits, or more frequent and  | 
| 23 |  |  inappropriate psychotropic drug use.  | 
| 24 |  |   (5) The Department shall work with the facilities and  | 
| 25 |  |  any integrated care plan participating in the program to  | 
| 26 |  |  identify and correct barriers to the successful  | 
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| 1 |  |  implementation of this subsection (e) prior to and during  | 
| 2 |  |  the implementation to best facilitate the goals and  | 
| 3 |  |  objectives of this subsection (e). | 
| 4 |  |  (f) A hospital that is located in a county of the State in  | 
| 5 |  | which the Department mandates some or all of the beneficiaries  | 
| 6 |  | of the Medical Assistance Program residing in the county to  | 
| 7 |  | enroll in a Care Coordination Program, as set forth in Section  | 
| 8 |  | 5-30 of this Code, shall not be eligible for any non-claims  | 
| 9 |  | based payments not mandated by Article V-A of this Code for  | 
| 10 |  | which it would otherwise be qualified to receive, unless the  | 
| 11 |  | hospital is a Coordinated Care Participating Hospital no later  | 
| 12 |  | than 60 days after June 14, 2012 (the effective date of Public  | 
| 13 |  | Act 97-689) or 60 days after the first mandatory enrollment of  | 
| 14 |  | a beneficiary in a Coordinated Care program. For purposes of  | 
| 15 |  | this subsection, "Coordinated Care Participating Hospital"  | 
| 16 |  | means a hospital that meets one of the following criteria:  | 
| 17 |  |   (1) The hospital has entered into a contract to  | 
| 18 |  |  provide hospital services with one or more MCOs to  | 
| 19 |  |  enrollees of the care coordination program.  | 
| 20 |  |   (2) The hospital has not been offered a contract by a  | 
| 21 |  |  care coordination plan that the Department has determined  | 
| 22 |  |  to be a good faith offer and that pays at least as much as  | 
| 23 |  |  the Department would pay, on a fee-for-service basis, not  | 
| 24 |  |  including disproportionate share hospital adjustment  | 
| 25 |  |  payments or any other supplemental adjustment or add-on  | 
| 26 |  |  payment to the base fee-for-service rate, except to the  | 
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| 1 |  |  extent such adjustments or add-on payments are  | 
| 2 |  |  incorporated into the development of the applicable MCO  | 
| 3 |  |  capitated rates.  | 
| 4 |  |  As used in this subsection (f), "MCO" means any entity  | 
| 5 |  | which contracts with the Department to provide services where  | 
| 6 |  | payment for medical services is made on a capitated basis.  | 
| 7 |  |  (g) No later than August 1, 2013, the Department shall  | 
| 8 |  | issue a purchase of care solicitation for Accountable Care  | 
| 9 |  | Entities (ACE) to serve any children and parents or caretaker  | 
| 10 |  | relatives of children eligible for medical assistance under  | 
| 11 |  | this Article. An ACE may be a single corporate structure or a  | 
| 12 |  | network of providers organized through contractual  | 
| 13 |  | relationships with a single corporate entity. The solicitation  | 
| 14 |  | shall require that:  | 
| 15 |  |   (1) An ACE operating in Cook County be capable of  | 
| 16 |  |  serving at least 40,000 eligible individuals in that  | 
| 17 |  |  county; an ACE operating in Lake, Kane, DuPage, or Will  | 
| 18 |  |  Counties be capable of serving at least 20,000 eligible  | 
| 19 |  |  individuals in those counties and an ACE operating in  | 
| 20 |  |  other regions of the State be capable of serving at least  | 
| 21 |  |  10,000 eligible individuals in the region in which it  | 
| 22 |  |  operates. During initial periods of mandatory enrollment,  | 
| 23 |  |  the Department shall require its enrollment services  | 
| 24 |  |  contractor to use a default assignment algorithm that  | 
| 25 |  |  ensures if possible an ACE reaches the minimum enrollment  | 
| 26 |  |  levels set forth in this paragraph.  | 
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| 1 |  |   (2) An ACE must include at a minimum the following  | 
| 2 |  |  types of providers: primary care, specialty care,  | 
| 3 |  |  hospitals, and behavioral healthcare.  | 
| 4 |  |   (3) An ACE shall have a governance structure that  | 
| 5 |  |  includes the major components of the health care delivery  | 
| 6 |  |  system, including one representative from each of the  | 
| 7 |  |  groups listed in paragraph (2).  | 
| 8 |  |   (4) An ACE must be an integrated delivery system,  | 
| 9 |  |  including a network able to provide the full range of  | 
| 10 |  |  services needed by Medicaid beneficiaries and system  | 
| 11 |  |  capacity to securely pass clinical information across  | 
| 12 |  |  participating entities and to aggregate and analyze that  | 
| 13 |  |  data in order to coordinate care.  | 
| 14 |  |   (5) An ACE must be capable of providing both care  | 
| 15 |  |  coordination and complex case management, as necessary, to  | 
| 16 |  |  beneficiaries. To be responsive to the solicitation, a  | 
| 17 |  |  potential ACE must outline its care coordination and  | 
| 18 |  |  complex case management model and plan to reduce the cost  | 
| 19 |  |  of care.  | 
| 20 |  |   (6) In the first 18 months of operation, unless the  | 
| 21 |  |  ACE selects a shorter period, an ACE shall be paid care  | 
| 22 |  |  coordination fees on a per member per month basis that are  | 
| 23 |  |  projected to be cost neutral to the State during the term  | 
| 24 |  |  of their payment and, subject to federal approval, be  | 
| 25 |  |  eligible to share in additional savings generated by their  | 
| 26 |  |  care coordination.  | 
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| 1 |  |   (7) In months 19 through 36 of operation, unless the  | 
| 2 |  |  ACE selects a shorter period, an ACE shall be paid on a  | 
| 3 |  |  pre-paid capitation basis for all medical assistance  | 
| 4 |  |  covered services, under contract terms similar to Managed  | 
| 5 |  |  Care Organizations (MCO), with the Department sharing the  | 
| 6 |  |  risk through either stop-loss insurance for extremely high  | 
| 7 |  |  cost individuals or corridors of shared risk based on the  | 
| 8 |  |  overall cost of the total enrollment in the ACE. The ACE  | 
| 9 |  |  shall be responsible for claims processing, encounter data  | 
| 10 |  |  submission, utilization control, and quality assurance.  | 
| 11 |  |   (8) In the fourth and subsequent years of operation,  | 
| 12 |  |  an ACE shall convert to a Managed Care Community Network  | 
| 13 |  |  (MCCN), as defined in this Article, or Health Maintenance  | 
| 14 |  |  Organization pursuant to the Illinois Insurance Code,  | 
| 15 |  |  accepting full-risk capitation payments.  | 
| 16 |  |  The Department shall allow potential ACE entities 5 months  | 
| 17 |  | from the date of the posting of the solicitation to submit  | 
| 18 |  | proposals. After the solicitation is released, in addition to  | 
| 19 |  | the MCO rate development data available on the Department's  | 
| 20 |  | website, subject to federal and State confidentiality and  | 
| 21 |  | privacy laws and regulations, the Department shall provide 2  | 
| 22 |  | years of de-identified summary service data on the targeted  | 
| 23 |  | population, split between children and adults, showing the  | 
| 24 |  | historical type and volume of services received and the cost  | 
| 25 |  | of those services to those potential bidders that sign a data  | 
| 26 |  | use agreement. The Department may add up to 2 non-state  | 
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| 1 |  | government employees with expertise in creating integrated  | 
| 2 |  | delivery systems to its review team for the purchase of care  | 
| 3 |  | solicitation described in this subsection. Any such  | 
| 4 |  | individuals must sign a no-conflict disclosure and  | 
| 5 |  | confidentiality agreement and agree to act in accordance with  | 
| 6 |  | all applicable State laws.  | 
| 7 |  |  During the first 2 years of an ACE's operation, the  | 
| 8 |  | Department shall provide claims data to the ACE on its  | 
| 9 |  | enrollees on a periodic basis no less frequently than monthly.  | 
| 10 |  |  Nothing in this subsection shall be construed to limit the  | 
| 11 |  | Department's mandate to enroll 50% of its beneficiaries into  | 
| 12 |  | care coordination systems by January 1, 2015, using all  | 
| 13 |  | available care coordination delivery systems, including Care  | 
| 14 |  | Coordination Entities (CCE), MCCNs, or MCOs, nor be construed  | 
| 15 |  | to affect the current CCEs, MCCNs, and MCOs selected to serve  | 
| 16 |  | seniors and persons with disabilities prior to that date.  | 
| 17 |  |  Nothing in this subsection precludes the Department from  | 
| 18 |  | considering future proposals for new ACEs or expansion of  | 
| 19 |  | existing ACEs at the discretion of the Department.  | 
| 20 |  |  (h) Department contracts with MCOs and other entities  | 
| 21 |  | reimbursed by risk based capitation shall have a minimum  | 
| 22 |  | medical loss ratio of 85%, shall require the entity to  | 
| 23 |  | establish an appeals and grievances process for consumers and  | 
| 24 |  | providers, and shall require the entity to provide a quality  | 
| 25 |  | assurance and utilization review program. Entities contracted  | 
| 26 |  | with the Department to coordinate healthcare regardless of  | 
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| 1 |  | risk shall be measured utilizing the same quality metrics. The  | 
| 2 |  | quality metrics may be population specific. Any contracted  | 
| 3 |  | entity serving at least 5,000 seniors or people with  | 
| 4 |  | disabilities or 15,000 individuals in other populations  | 
| 5 |  | covered by the Medical Assistance Program that has been  | 
| 6 |  | receiving full-risk capitation for a year shall be accredited  | 
| 7 |  | by a national accreditation organization authorized by the  | 
| 8 |  | Department within 2 years after the date it is eligible to  | 
| 9 |  | become accredited. The requirements of this subsection shall  | 
| 10 |  | apply to contracts with MCOs entered into or renewed or  | 
| 11 |  | extended after June 1, 2013.  | 
| 12 |  |  (h-5) The Department shall monitor and enforce compliance  | 
| 13 |  | by MCOs with agreements they have entered into with providers  | 
| 14 |  | on issues that include, but are not limited to, timeliness of  | 
| 15 |  | payment, payment rates, and processes for obtaining prior  | 
| 16 |  | approval. The Department may impose sanctions on MCOs for  | 
| 17 |  | violating provisions of those agreements that include, but are  | 
| 18 |  | not limited to, financial penalties, suspension of enrollment  | 
| 19 |  | of new enrollees, and termination of the MCO's contract with  | 
| 20 |  | the Department. As used in this subsection (h-5), "MCO" has  | 
| 21 |  | the meaning ascribed to that term in Section 5-30.1 of this  | 
| 22 |  | Code.  | 
| 23 |  |  (i) Unless otherwise required by federal law, Medicaid  | 
| 24 |  | Managed Care Entities and their respective business associates  | 
| 25 |  | shall not disclose, directly or indirectly, including by  | 
| 26 |  | sending a bill or explanation of benefits, information  | 
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| 1 |  | concerning the sensitive health services received by enrollees  | 
| 2 |  | of the Medicaid Managed Care Entity to any person other than  | 
| 3 |  | covered entities and business associates, which may receive,  | 
| 4 |  | use, and further disclose such information solely for the  | 
| 5 |  | purposes permitted under applicable federal and State laws and  | 
| 6 |  | regulations if such use and further disclosure satisfies all  | 
| 7 |  | applicable requirements of such laws and regulations. The  | 
| 8 |  | Medicaid Managed Care Entity or its respective business  | 
| 9 |  | associates may disclose information concerning the sensitive  | 
| 10 |  | health services if the enrollee who received the sensitive  | 
| 11 |  | health services requests the information from the Medicaid  | 
| 12 |  | Managed Care Entity or its respective business associates and  | 
| 13 |  | authorized the sending of a bill or explanation of benefits.  | 
| 14 |  | Communications including, but not limited to, statements of  | 
| 15 |  | care received or appointment reminders either directly or  | 
| 16 |  | indirectly to the enrollee from the health care provider,  | 
| 17 |  | health care professional, and care coordinators, remain  | 
| 18 |  | permissible. Medicaid Managed Care Entities or their  | 
| 19 |  | respective business associates may communicate directly with  | 
| 20 |  | their enrollees regarding care coordination activities for  | 
| 21 |  | those enrollees.  | 
| 22 |  |  For the purposes of this subsection, the term "Medicaid  | 
| 23 |  | Managed Care Entity" includes Care Coordination Entities,  | 
| 24 |  | Accountable Care Entities, Managed Care Organizations, and  | 
| 25 |  | Managed Care Community Networks.  | 
| 26 |  |  For purposes of this subsection, the term "sensitive  | 
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| 1 |  | health services" means mental health services, substance abuse  | 
| 2 |  | treatment services, reproductive health services, family  | 
| 3 |  | planning services, services for sexually transmitted  | 
| 4 |  | infections and sexually transmitted diseases, and services for  | 
| 5 |  | sexual assault or domestic abuse. Services include prevention,  | 
| 6 |  | screening, consultation, examination, treatment, or follow-up.  | 
| 7 |  |  For purposes of this subsection, "business associate",  | 
| 8 |  | "covered entity", "disclosure", and "use" have the meanings  | 
| 9 |  | ascribed to those terms in 45 CFR 160.103.  | 
| 10 |  |  Nothing in this subsection shall be construed to relieve a  | 
| 11 |  | Medicaid Managed Care Entity or the Department of any duty to  | 
| 12 |  | report incidents of sexually transmitted infections to the  | 
| 13 |  | Department of Public Health or to the local board of health in  | 
| 14 |  | accordance with regulations adopted under a statute or  | 
| 15 |  | ordinance or to report incidents of sexually transmitted  | 
| 16 |  | infections as necessary to comply with the requirements under  | 
| 17 |  | Section 5 of the Abused and Neglected Child Reporting Act or as  | 
| 18 |  | otherwise required by State or federal law. | 
| 19 |  |  The Department shall create policy in order to implement  | 
| 20 |  | the requirements in this subsection.  | 
| 21 |  |  (j) Managed Care Entities (MCEs), including MCOs and all  | 
| 22 |  | other care coordination organizations, shall develop and  | 
| 23 |  | maintain a written language access policy that sets forth the  | 
| 24 |  | standards, guidelines, and operational plan to ensure language  | 
| 25 |  | appropriate services and that is consistent with the standard  | 
| 26 |  | of meaningful access for populations with limited English  | 
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| 1 |  | proficiency. The language access policy shall describe how the  | 
| 2 |  | MCEs will provide all of the following required services: | 
| 3 |  |   (1) Translation (the written replacement of text from  | 
| 4 |  |  one language into another) of all vital documents and  | 
| 5 |  |  forms as identified by the Department. | 
| 6 |  |   (2) Qualified interpreter services (the oral  | 
| 7 |  |  communication of a message from one language into another  | 
| 8 |  |  by a qualified interpreter). | 
| 9 |  |   (3) Staff training on the language access policy,  | 
| 10 |  |  including how to identify language needs, access and  | 
| 11 |  |  provide language assistance services, work with  | 
| 12 |  |  interpreters, request translations, and track the use of  | 
| 13 |  |  language assistance services. | 
| 14 |  |   (4) Data tracking that identifies the language need. | 
| 15 |  |   (5) Notification to participants on the availability  | 
| 16 |  |  of language access services and on how to access such  | 
| 17 |  |  services.  | 
| 18 |  |  (k) The Department shall actively monitor the contractual  | 
| 19 |  | relationship between Managed Care Organizations (MCOs) and any  | 
| 20 |  | dental administrator contracted by an MCO to provide dental  | 
| 21 |  | services. The Department shall adopt appropriate dental  | 
| 22 |  | Healthcare Effectiveness Data and Information Set (HEDIS)  | 
| 23 |  | measures and shall include the Annual Dental Visit (ADV) HEDIS  | 
| 24 |  | measure in its Health Plan Comparison Tool and Illinois  | 
| 25 |  | Medicaid Plan Report Card that is available on the  | 
| 26 |  | Department's website for enrolled individuals. | 
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| 1 |  |  The Department shall collect from each MCO specific  | 
| 2 |  | information about the types of contracted, broad-based care  | 
| 3 |  | coordination occurring between the MCO and any dental  | 
| 4 |  | administrator, including, but not limited to, pregnant women  | 
| 5 |  | and diabetic patients in need of oral care.  | 
| 6 |  |  (l) Notwithstanding any other provision of this Code, the  | 
| 7 |  | Department may not impose and a dental provider shall not be  | 
| 8 |  | required to pay any assessment, tax, or fee, the proceeds of  | 
| 9 |  | which will fund any coordinated care program authorized by  | 
| 10 |  | this Section.  | 
| 11 |  | (Source: P.A. 99-106, eff. 1-1-16; 99-181, eff. 7-29-15;  | 
| 12 |  | 99-566, eff. 1-1-17; 99-642, eff. 7-28-16; 100-587, eff.  | 
| 13 |  | 6-4-18.)".
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